Who we are

Our website address is: https://melodymattresses.com.

Last Updated: March 2026

Welcome to the website of Melody Mattresses (“Company”, “we”, “our”, or “us”). This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website https://melodymattresses.com.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect different types of information when you use our website.

Personal Information

When you fill out forms, create an account, or contact us, we may collect personal details including:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Login credentials (if you create an account)

Non-Personal Information

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited on the website
  • Date and time of visits
  • Referring website links

This information helps us understand how visitors interact with our website and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our products and services
  • To process orders and inquiries
  • To respond to customer service requests
  • To improve our website functionality and performance
  • To send updates, offers, or promotional communications (if you opt-in)
  • To maintain security and prevent fraudulent activities

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience.

Cookies help us:

  • Remember user preferences
  • Understand website usage patterns
  • Improve website performance

Users can choose to disable cookies through their browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

However, we may share information with:

  • Trusted service providers assisting in website operations
  • Delivery or logistics partners (for order fulfillment)
  • Legal authorities if required by law

All third parties are required to maintain confidentiality and protect your data.

5. Data Security

We implement reasonable security measures to protect your personal information against:

  • Unauthorized access
  • Data loss
  • Misuse or alteration

Despite our efforts, no method of internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to external websites or third-party services.

We are not responsible for the privacy practices or content of those external websites. Users are encouraged to review their respective privacy policies.

7. User Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)

To make such requests, please contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

10. Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Melody Mattresses
V V Enterprises
Plot No. 1300/P/1, Opp. KSRTC 4th Bus Depot
KIADB Autonagar Industrial Area
Belagavi – 590015, Karnataka, India

Phone: +91 90085 02020
Phone: +91 91485 68568